Refund policy

Refund Policy for Teal Mountain Ventures 

Effective as of 1/4/2024

 

Thank you for choosing our digital products at Teal Mountain Ventures. We are committed to providing our customers with high-quality content. Please read our refund policy carefully before purchasing our digital products to ensure that it meets your needs.

 

1. Digital Product Nature:

The product(s) provided by Teal Mountain Ventures is a digital, non-tangible product. Once the product is accessed or downloaded, it is deemed "used" and becomes non-refundable.

 

2. No Refund Policy:

Due to the digital format of Teal Mountain Ventures, we do not offer refunds once the products has been accessed or downloaded. We believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone all the time.

 

3. Product Preview:

To help you make an informed decision, we provide a product outline(s), sample lessons or modules, and other relevant information on our website. We encourage you to review these materials before making your purchase.

 

4. Technical Issues:

If you experience technical issues accessing or navigating the course, please contact our support team immediately at Hello@TealMountainVentures.com. We will work diligently to resolve any technical problems as quickly as possible.

 

5. Exceptional Circumstances:

All refund requests will be considered on a case-by-case basis. In exceptional circumstances, such as a duplicate purchase, Teal Mountain Ventures may, at its sole discretion, decide to offer a refund. If you believe your situation warrants an exception, please contact us at Hello@TealMountainVentures.com with a detailed explanation.

 

6. Contact Us:

If you have any questions or concerns about our refund policy, please contact us at Hello@TealMountainVentures.com.

 

By purchasing our digital product, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.